Using SuperMail 2 to manage AFRs OverviewFriday, March 18, 2016 4:32 AM
Supermail 2 can support “Asset Fulfillment Request” management, working in conjunction with Elegant 6 application. “Asset Fulfillment Request” or AFR allows webnative users without download/streaming access, request permission to download certain files.
Normal process of submitting AFR and receiving response to it using Elegant 6 and Supermail 2 application is as follows:
- User logs into Elegant 6, adds files he wants to request to the basket and launches “Asset Fulfillment Request plugin”:
User fills in all necessary data and clicks “Send” button.
- AFR is added to Supermail 2 AFRs list and corresponding email is sent to ALL AFR managers click here for more information on how to configure afr managers.
Note: current sender’s default Supermail 2 message template is used
AFR manager can open AFR message either by clicking a link in email or by going to Supermail AFR management page and picking required message. Note: if AFR manager is not logged in, he will be asked to.
AFR manager edits the message by picking which files should be approved, rejected or left pending (more information can be found here and sends response to AFR.
- AFR sender receives a response email with requested files being grouped by their status approved/pending/rejected:
- User can click one of the approved files, and navigate to regular Supermail 2 “View” page, where he can use download options: